Terms & Conditions
Welcome to SJPL Swatch Express! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using our services:-
- Acceptance of Terms: By using our website, you agree to be bound by these terms and conditions, and all applicable laws and regulations. If you do not agree with any of these terms, kindly refrain from using or accessing this site.
- Purchase Agreement: All kinds of sales executed on this website are considered final. We do not offer refunds or exchanges after a purchase has been made.
- Product Information: We make every effort to ensure that the information provided on our website is accurate. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions or other content.
- Order Acceptance: All orders placed on our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to limitations on quantities available for purchase and inaccuracies or errors in product or pricing information.
- Intellectual Property: The content on www.sjplswatchexpress.com, including text, graphics, and logos, is the property of SJPL Swatch Express and is protected by intellectual property laws.
- Governing Law: Any claim relating to www.sjplswatchexpress.com shall be governed by the laws of India without regard to its conflict of law provisions.
- Please review our other policies, including our “Refund & Cancellation Policy” and “Privacy Policy.”
Refund & Cancellation Policy
We appreciate your decision to purchase from SJPL Swatch Express. Please note our policy regarding refunds and cancellations:-
- No Refunds or returns : All sales of books are final. We do not offer returns & refunds after a purchase has been made.
- Cancellation: Once an order is placed, it cannot be cancelled.
- Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact our customer service within 48 hours of receiving the product. If there is a manufacturing defect, we will exchange the product within 7-10 days.
Privacy Policy
At SJPL Swatch Express, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website.
- Information Collection: We collect personal information, such as your name, address, and email address, for the purpose of processing and fulfilling your orders.
- Use of Information: We use the information you provide solely for the purpose of completing your orders. We do not share or sell your personal information to third parties.
- Security: We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no data transmission over the internet can be guaranteed as completely secure.
- Cookies: We may use cookies to enhance your experience on our website. You can choose to disable cookies in your browser settings, but some features of the site may not function properly.
- Updates to Privacy Policy: We may update our Privacy Policy from time to time. Any changes will be posted on this page.
By using www.sjplswatchexpress.com, you consent to our Privacy Policy. If you have any questions or concerns, please contact us.
Shipping Policy
Store Pickup:
– Orders will be ready for pickup within 2 days after purchase.
– Customers will be notified via email or SMS when their order is ready for pickup.
– Please bring a copy of your order confirmation and a valid ID to collect your items.
Door Delivery:
– Orders will be delivered to your specified address within 7 days from the date of purchase.
– You will receive a tracking number once your order has been shipped.
– Delivery times may vary based on your location and any unforeseen delays.
If you have any questions or need further assistance, please contact our customer service team.